BOS TOUR POSTPONEMENT Q&A
Why was the BOYS OF SUMMER TOUR POSTPONED until SUMMER 2021?
Due to several issues making it impossible to have the BOYS OF SUMMER WINTER EDITION in Jan and Feb as waas scheduled, we have no chouce but to move the tour.
With COVID-19 issues, we are moving it to the summer, when we hope there will be more positive news regarding the virus and less issues.
Also, many of the venues we use have very limited capacities due to local safety regulations due to Covid-119,.
We realize you may have been waiting a long tme for tour. however safety is our #1 concern.
When are the new dates?
Tour is now July 10 - Aug 24 2021
We added 6 NEW CITIES to tour as well! Ones you asked for!
Here are the new dates and cities:
7/10 - Los Angeles (NEWLY ADDED)
7/12 - Las Vegas (NEWLY ADDED)
7/14 - Phoenix (NEWLY ADDED)
7/17 - Denver (NEWLY ADDED)
7/19 - Kansas City
7/21 - Oklahoma City
7/22 - Dallas
7/24 - Houston
7/25 - New Orleans (NEWLY ADDED
7/29 - Tampa
7/31 - Ft. Lauderdale (NEWLY ADDED)
8/1 - Orlando
83 - Atlanta
8/5. Charlotte
8/7 - Washington DC
8/8 - Philadelphia
8/10 - New York
8/12 - Providence
8/15 - Pittsburgh
817 - Columbus
8/19 - Detroit
8/21 - Chicago
8/22 - Milwaukee
8/24 - Minneapolis
What happens to my ticket?
Your ticket will work on the new dates. There is nothing you have to do. If you would like to save or reprint the ticket with the correct dates and times just do so from your account at http://bos21.rocks/account
Can I get a refund?
We do not provide refunds due to date changes or any other reason. This was agreed by you when you amde yur purchase.
Due to world events, you can request a voucher good for any KLiK Events show for the next 5 years. It is good for 100% of what you paid. Just email your billing name and last 4 digits of card used to
support@klikevents.net.
You can also transfer your ticket to someone else who would buy it from you. To do that. got to your account at http://bos20.rocks/account and select Transfer.
What if I can't go on the new dates, or don't want to go anymore? Can I get a refund?
We do not provide refunds due to date changes or any other reason. This was agreed by you when you made your purchase.
Due to world events, you can request a voucher good for any KLiK Events show for the next 5 years. It is good for 100% of what you paid. Just email your billing name and last 4 digits of card used to
support@klikevents.net.
You can also transfer your ticket to someone else who would buy it from you. To do that. got to your account at
http://bos21.rocks/account and select Transfer.
If you purchased PURCHASE PROTECTION, you can put a claim in for a refund ONLY if you have a qualifying event happen that is covered. To see what is covered and to put in a claim, see
http://bos21.rocks/refunds
I have PURCHASE PROTECTION I bought with my order. How does the postponement affect me?
PURCHASE PROTECTION is a coverage that will reimburse you for 100% of your purchase in the event YOU have a qualifying event, in which YOU can not attend the event... such as illness (including illness related to COVID-19) or travel related issues. It does NOT provide a refund for postoned events, or if you wish not to attend.
To see more information abour what is covered by Purchase Protection, please see
http://bos21.rocks/protection.
To file a claim, ,please see
http://bos21.rocks/claim
Please note purchase protection coverage is provided by a respected 3rd party, and not KLiK Events. We do not make deicions or can affect the outcome of any claims.
I have a ZERO RISK - PAY LATER Order I Purchased. What will happen to it? When will I be charged?
If your card has been already charged, and your order processed, and a finalized ticket order has been sent to you, these tickets will be good at the new dates, and your order is
complete.
If you order HAS NOT yet been charged, we will be in touch with alternate dates in which you can move your date of being charged to, up until July 1st, 2021. There will still be NO RISK and you can CANCEL your iorder any time up until your card is charged!!
Can I trust you?
We have sold thousands of tickets to the upcoming BOYS OF SUMMER TOUR.
Over the past 7 years, this tour alone has sold tens of thousands of tickets.
We are the longest running social media artist and influencer tour in the US. We are not like some fly-by-night tours that come and go, and do not keep yoiu informed.
Our list of people who bought tickets to BOYS OF SUMMER is NOT a list of customers for us. It is a list of a FAMILY. You are part of the BOS family when you buy tickets and come to our events.
We looked at issues in previous years and fixed them for the future because of what YOU said as part of our family. We do this for you, your parents or kids, FIRST.
Just like most of those affected by the virus situation, we WILL GET THROUGH THIS and THIS TOO SHALL PASS. We are always working hard to do the best we can for all participants.
Please feel free to reach out at klik@klikevents.net anytime to talk to us.
We WILL get through this and give you a great experience like we have since 2014!
What if the tour has to be postponed again to after summer 2021?
We will only operate the tour when it is safe to do so, and when local rules allow. We can not predict what the future holds in regards to the virus, however with vaccines available and other positive things, we are expecting to be able to bring you the tour this summer.
If it has to be moved again, we will do so. Your safety ALWAYS comes first. We will not put you or your child in an unsafe situation.
We do NOT anticipate the tour having to be postponed again, however.
What safety procedures will take place at the tour stops?
Since we are now moving tour to summer 2021, a LOT can happen between now and then!! We are hoping for a NORMAL tour experience, especially with vaccines available.
Even with vaccines, there may be some safety measures that will still be in please.
As it is a long way from the start of tour, we can not let you know what safety precautions may be taken at this time... but we DO communicate often and thoroughly... and will let all our ticket buyers know about any safety precautions before the events.
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